Our Clients Say it Best
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"Jacqueline is your go-to agent if you want to find a house on the private market. We needed an agent who knew the North Shore like the back of their hand and who had the connections needed to secure a house before it hit the market. Jacqueline's real estate experience and her knowledge of the suburbs is exactly what we needed as first time home buyers. We would recommend Jacqueline to anyone looking for a great house in a location they desired."
— BRETT L, HIGHLAND PARK
“I cannot recommend Stephanie highly enough as a real estate agent. My wife and I spent over a year searching for our dream house in Deerfield during a very competitive market. Stephanie was with us every step of the way, leveraging her deep knowledge of the northern Chicago suburbs to connect us with potential homes as soon as they hit the market.
What truly sets Stephanie apart is her seemingly endless patience and persistence. She never got frustrated when we passed on home after home for minor flaws. When we finally found our dream house, Stephanie expertly negotiated with the sellers, using her rapport with their agent to ultimately get us the home.
We then needed to sell our single family house in Chicago, which Stephanie made painless. She priced it perfectly and advised us correctly along the way, leading to a quick and painless sale.
Throughout the process, we were so impressed by Stephanie's professionalism and work ethic. She always made herself available for showings and discussions, no matter the time. It was clear she leveraged her relationships with other agents to get the inside scoop on upcoming listings.
I could not recommend Stephanie more strongly for anyone looking to buy or sell a home in Chicago and the northern suburbs. Her market knowledge, patience, and expansive professional network make her the perfect guide through even the most challenging real estate market. We could not have done it without her!”
-Buyer / Seller, Deerfield / Chicago
“We had the great pleasure to partner with Jacqueline in the sale of our home. Ours was a rather unique home that would likely not appeal to a large number of buyers, so we were concerned that it might take a long time to sell. Jacqueline’s efforts and skill resulted in a full-price offer after the first showing of our home.
She simultaneously found our future home which had very exacting and challenging requirements from us. In short, Jacqueline was most impressive! She is also a joy to partner with — very accessible and responsive, always with a smile and a relaxed manner.”
— Alan, Highland Park
“We cannot recommend Steph Malk enough! After two years of searching for the perfect home to move our family from the city to the suburbs, she was an absolute lifesaver. Her patience was unmatched, always taking the time to show us options that truly fit our needs, and never pushing us into making a decision before we were ready. The knowledge Steph brought to the table was invaluable, from understanding the nuances of each neighborhood to offering expert advice on what would work best for our family.
When it came time to sell our home, we were equally impressed. Steph’s professionalism really shone through—especially in the way she marketed our property. From staging recommendations to incredible photography, Steph made sure our home stood out in the best way possible. Thanks to her expertise, we had multiple offers on the table, and we were under contract in just 2 days.
If you're looking for a real estate agent who is not only knowledgeable and skilled but also genuinely caring and patient, look no further. Simply put, Steph made the whole process seamless and stress-free for us!”
— Buyer and seller
“It was such a pleasure working with Stephanie to purchase our first home! She is professional, so knowledgeable about the area, and was very patient with us throughout the entire process. I highly recommend her and her team for your real estate needs!”
— Buyer, Deerfield
“Jacqueline was the best of the best! She was prompt, communicative, patient, honest, knowledgeable, trustworthy, reliable, and the list goes on! She immediately made my husband and I feel welcome in a new city. Most importantly, she was truly “in our corner” and put our best interests first.
I could not imagine using anyone else for our next purchase in the Chicago area. I would recommend her to anyone looking for an organized, efficient, and beyond-personable agent. I now consider her a friend and could not imagine going through this process with anyone else!”
— Deb, Chicago
“Stephanie came highly recommended and upon our first interaction, we could see why! She is knowledgeable about the local market and area, making house shopping quite seamless. She has many insider connections and leads, and is a very proactive agent overall.
Stephanie listened to our concerns and was very thorough in explaining things and answering any questions we had along the way. We have already referred her to friends, and will definitely be calling her when we are ready to move again!”
— Kelsey & Ed, Deerfield
“Lotzof Malk Residential is without a doubt at the top of its class in both the buy and sell side residential real estate markets of Chicago's north shore. We had a GREAT experience working with Jacqueline as our agent on both sides. She is very responsive regardless of time of day, hard working, extremely knowledgeable and well connected within the industry, and truly cares about her clients' needs.
We would 100% recommend Jacqueline and the Lotzof Malk Residential team to anyone looking for help on either side of the market.”
— Buyer / Seller, Northbrook
“I was recommended to Stephanie via a local mom’s group and she was amazing all-around. She was someone who understood juggling schedules and did everything she could to take me to every house we wanted to see, and worked so hard in finding us the right buyer for the home we were selling.
She was personable yet very professional. She understood the process so well which allowed us to secure the beautiful perfect home we live in now by beating out other offers. It was such a blessing working with her. Throughout the whole process we felt informed and cared for, I can’t recommend her enough.”
— Shelby, Buffalo Grove
“We had the great pleasure to partner with Jacqueline Lotzof in the sale of our home. Ours was a rather unique home that would likely not appeal to a large number of prospective buyers, so we were very concerned that it might take a long time to sell it. No worries! Jacqueline’s efforts and skill —along with a very authentic ability to connect with potential buyers — resulted in a full-price offer after the FIRST showing of our home.
She was able to translate the essence of what our house had to offer — and what made it so appealing to us — and matched it very expertly with the wants and needs of the buyer that VERY happily purchased our home. This super-speedy sale of our home also had another mission-critical and practical component to it. Jacqueline simultaneously found for us our future home which had very exacting and challenging requirements from us. Again, no worries! Jacqueline got us our future home — in the exact location we wanted... on a beautiful wooded lot... and in days... not weeks, not months.
In short, Jacqueline was most impressive! She is also just a joy to partner with... very accessible and responsive... and always with a smile, always with a relaxed manner, and always with a YES to whatever we requested of her. You would be wise, and fortunate, to partner with Jacqueline Lotzof to sell or buy your home.
We HIGHLY RECOMMEND Jacqueline Lotzof! Thank you!”
— Seller / Buyer, Deerfield
“We had the poor luck of starting our home search in the Chicago suburbs just as everything began to shut down due to the COVID-19 pandemic. Things were very stressful since we were moshing with four little kids from Virginia; until we found Stephanie Malk. From our very first call we felt at ease. Stephanie really listened to what we needed in a home and a neighborhood and sent us dozens of properties to look at online.
When it became clear we could not see the properties in person, she came up with a plan that she would tour our top picks on FaceTime with us! She was very knowledgeable about the market and neighborhoods and with her help and skill, our offer was accepted!
She was professional and there every step of the way—100% virtually! We have been in our new home for four months and couldn’t be happier! Even though we still haven’t met in person, she feels like family.”