About Jacqueline Lotzof

Working with Jacqueline and her team was an absolute pleasure from start to finish. Jacqueline somehow knew what we were looking for even better than we did — guiding us toward our dream home with intuition, expertise, and incredible attention to detail. Her deep understanding of the market helped us make confident decisions, and her negotiation skills ensured we got the best possible outcome. What stood out most was her responsiveness and dedication — she was available at all hours, even while on vacation, making us feel supported and prioritized every step of the way. We couldn’t have asked for a better partner in this process. We wholeheartedly r...

Jacqueline, you were very helpful. Your input was patient, considerate, and informative as we shifted back and forth, asking a million questions and weighing a multitude of factors, in order to determine which were the most important needs for us. You provided a lot of info and perspective on relevant matters, as well as good referrals for professionals, to help us facilitate the purchase and transition to a new house. I recommend it to anyone looking for the same. By the way, I hired Robert to do the window washing yesterday.

Working with Jacqueline Lotzof to sell our house was an absolute pleasure from start to finish. She provided expert advice on the market and preparing our house for sale, marketed the home beautifully, and communicated every step of the way. Jacqueline is extremely accessible to her clients in real time; she is always just a text message or a phone call away. Jacqueline's calm and professional demeanor is an asset during what can be a very stressful process for the seller, and her extensive knowledge of the market and network of colleagues and clients resulted in an extremely high volume of interest in our home. I can't recommend Jaqueline highly en...

Jacqueline not only assisted with the purchase of our new condo but also with the sale of the previous one. She was highly professional and very accessible, making both transactions easy and smooth. Her expertise and attention to detail are priceless. My daughter purchased her house using Jacqueline, and fortunately, she put me in touch with her. I can’t say enough, but Lotzof and Malk are the way to go!

My husband and I started the home-buying process thinking we only wanted a move-in-ready home, but Jacqueline helped us see past the surface of an outdated house and truly envision the possibilities. With her guidance and creative perspective, we were able to see the true potential in homes we might have otherwise overlooked. Jacqueline truly hustled for us every step of the way. She was always available to answer questions, offer advice, and guide us through every part of the buying process. Thanks to her commitment and expertise, we were able to secure a home that we absolutely love. From the very beginning, she went above and beyond to help us fi...

I had an exceptional experience working with Steph to sell my home. From the very beginning, she was knowledgeable, responsive, and completely on top of every detail. She guided me through pricing, preparation, negotiations, and closing with clarity and confidence. What really stood out was her communication and professionalism. Selling a home can be stressful, but Steph made the entire process feel organized, smooth, and well-managed for my family and me. I always felt informed and supported. In fact, I was so impressed with her that I immediately hired her to help me find a lot to build my next home. In what felt like a nearly impossible market, s...

Buying my first home on my own and navigating a process I had never handled before felt very overwhelming at first, but having Stephanie by my side made all the difference. She took the time to walk me through every step, answered all of my questions, and made sure I felt confident in my decisions. She was patient, supportive, and truly cared about helping me find the right home. What meant the most was how she showed up for me every step of the way—even attending my closing. I’m so grateful for her expertise, kindness, and friendship throughout this journey. I couldn’t have done it without her and highly recommend her to anyone looking for a realto...

Jacqueline is an exceptional realtor. We found Jacqueline through word-of-mouth, and we're so glad we did. She helped us sell our previous home and purchase a new one. This market can be tricky to navigate, especially with timing. She perfectly choreographed the timing. On the sell-side, she guided us through the entire process, and our home sold incredibly quickly for well over asking. On the buy-side, she helped us narrow down our initially broad search to find the perfect house. We are so lucky to have found Jacqueline, and would not hesitate to recommend her to anyone in the North Shore looking to buy, sell, or both!

Jacqueline Lotzof is simply exceptional. Selling my Evanston condo was seamless from start to finish — she kept me informed at every step, was always quick to respond, and never left me wondering what was happening next. Her negotiation skills were outstanding, and I walked away with a result that exceeded what I expected. If you want an agent who takes the stress out of selling and actually delivers, Jacqueline is the one to call. I couldn't recommend her more highly.

We had the poor luck of starting our home search in the Chicago suburbs just as everything began to shut down due to the COVID-19 pandemic. Things were very stressful since we were moshing with four little kids from Virginia, until we found Stephanie Malk. From our very first call, we felt at ease. Stephanie really listened to what we needed in a home and a neighborhood and sent us dozens of properties to look at online. When it became clear we could not see the properties in person, she came up with a plan that she would tour our top picks on FaceTime with us! She was very knowledgeable about the market and neighborhoods, and with her help and skil...

We had the great pleasure to partner with Jacqueline Lotzof in the sale of our home. Ours was a rather unique home that would likely not appeal to a large number of prospective buyers, so we were very concerned that it might take a long time to sell it. No worries! Jacqueline’s efforts and skill —along with a very authentic ability to connect with potential buyers — resulted in a full-price offer after the first showing of our home. She was able to translate the essence of what our house had to offer — and what made it so appealing to us — and matched it very expertly with the wants and needs of the buyer who very happily purchased our home. This su...

I was recommended to Stephanie via a local mom’s group, and she was amazing all around. She was someone who understood juggling schedules and did everything she could to take me to every house we wanted to see, and worked so hard in finding us the right buyer for the home we were selling. She was personable yet very professional. She understood the process so well, which allowed us to secure the beautiful, perfect home we live in now by beating out other offers. It was such a blessing working with her. Throughout the whole process, we felt informed and cared for. I can’t recommend her enough.

Lotzof Malk Residential is without a doubt at the top of its class in both the buy and sell side residential real estate markets of Chicago's north shore. We had a great experience working with Jacqueline as our agent on both sides. She is very responsive regardless of time of day, hard working, extremely knowledgeable, well-connected within the industry, and truly cares about her clients' needs. We would 100% recommend Jacqueline and the Lotzof Malk Residential team to anyone looking for help on either side of the market.

Stephanie came highly recommended, and upon our first interaction, we could see why! She is knowledgeable about the local market and area, making house shopping quite seamless. She has many insider connections and leads and is a very proactive agent overall. Stephanie listened to our concerns and was very thorough in explaining things and answering any questions we had along the way. We have already referred her to friends, and we will definitely be calling her when we are ready to move again!

Jacqueline was the best of the best! She was prompt, communicative, patient, honest, knowledgeable, trustworthy, reliable, and the list goes on! She immediately made my husband and me feel welcome in a new city. Most importantly, she was truly “in our corner” and put our best interests first. I could not imagine using anyone else for our next purchase in the Chicago area. I would recommend her to anyone looking for an organized, efficient, and beyond-personable agent. I now consider her a friend and could not imagine going through this process with anyone else!

It was such a pleasure working with Stephanie to purchase our first home! She is professional, so knowledgeable about the area, and was very patient with us throughout the entire process. I highly recommend her and her team for your real estate needs!

We cannot recommend Steph Malk enough! After two years of searching for the perfect home to move our family from the city to the suburbs, she was an absolute lifesaver. Her patience was unmatched, always taking the time to show us options that truly fit our needs, and never pushing us into making a decision before we were ready. The knowledge Steph brought to the table was invaluable, from understanding the nuances of each neighborhood to offering expert advice on what would work best for our family. When it came time to sell our home, we were equally impressed. Steph’s professionalism really shone through—especially in the way she marketed our prop...

We had the great pleasure to partner with Jacqueline in the sale of our home. Ours was a rather unique home that would likely not appeal to a large number of buyers, so we were concerned that it might take a long time to sell. Jacqueline’s efforts and skills resulted in a full-price offer after the first showing of our home. She simultaneously found our future home, which had very exacting and challenging requirements for us. In short, Jacqueline was most impressive! She is also a joy to partner with — very accessible and responsive, always with a smile and a relaxed manner.

I cannot recommend Stephanie highly enough as a real estate agent. My wife and I spent over a year searching for our dream house in Deerfield during a very competitive market. Stephanie was with us every step of the way, leveraging her deep knowledge of the northern Chicago suburbs to connect us with potential homes as soon as they hit the market. What truly sets Stephanie apart is her seemingly endless patience and persistence. She never got frustrated when we passed on home after home for minor flaws. When we finally found our dream house, Stephanie expertly negotiated with the sellers, using her rapport with their agent to ultimately get us the h...

Jacqueline is your go-to agent if you want to find a house on the private market. We needed an agent who knew the North Shore like the back of their hand and who had the connections needed to secure a house before it hit the market. Jacqueline's real estate experience and her knowledge of the suburbs are exactly what we needed as first-time home buyers. We would recommend Jacqueline to anyone looking for a great house in a location they desire.